Richard Gallagher
Author
Publisher
AMACOM Books
Pub. Date
2013
Language
English
Formats
Description
Issues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of any difficult spot.
By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone master the delicate art of communication.
In
...3) The organized child: an effective program to maximize your kid's potential-- in school and in life
Author
Publisher
The Guilford Press
Pub. Date
[2018]
Language
English
Description
"Whether it's perpetually forgetting to write down homework, misplacing backpacks, or cramming month-long assignments into a single night, organizational skills problems get in the way of school success-- and wreak havoc at home. Fortunately for children and their frustrated parents, help is at hand. This unique resource stands out from other books because it is based on a scientifically tested program that works. Parents get step-by-step guidance...